Thursday, April 16, 2020

Mainstream Music free essay sample

Im getting pretty annoyed of mainstream music. I have known plenty of bands for a while now. And, BAM, they go on MTV and everyone, I mean EVERYONE, is singing their songs. It is incredibly annoying. I dont think that people like the band for their music but just because they cracked the TRL countdown. For example, Boys Like Girls debut album came out in 2005. I was one of the first people to find out about them at my school. I listened to their song all throughout 2006. Before I know it, I see one of their videos getting premiered on Fuse, and soon MTV. At first I was glad for them, they had finally done what many just dream about. Then, it started getting really old. People start singing their songs. They buy the shirts. They tell their friends about The HOTTEST band of 2007. I am also annoyed of how people dont actually give the lyrics of songs attention. We will write a custom essay sample on Mainstream Music or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page A lot of people I know just listen to songs because they like the beat. I absolutely HATE that. I also hate when people just hear one song from a music artist and they automatically think that they are the artists biggest and most loyal fan. I also find that Hip-Hop is getting pretty annoying. The songs are lacking meaning. Sex is what keeps the hip-hop community thriving, it is all they rap about. Their is rarely a hit where they are talking about something that people actually care about. They sing about beating up other people, getting all the girls, how gangster they are and basically how theyre going to hit the number one spot and how everyone is going to love them. Take 50 Cent, for example, his most recent album Curtis fell short of hitting the number one spot, behind Kanye West. People expected it to be genius. I, of course, didnt have high expectations. I, along with many, believe that he is one of the worst lyricists in mainstream music today. I call a square a square and a circle a circle he raps in his song Follow My Lead and it does not get any better from there. I dont think hes in the music business for the love of music rather than being in it for the money as he says in his songs, one too many times.

Friday, March 13, 2020

Developed and developing economies depend on banking sector for all the financial transactions The WritePass Journal

Developed and developing economies depend on banking sector for all the financial transactions Introduction Developed and developing economies depend on banking sector for all the financial transactions IntroductionBibliographyRelated Introduction Developed and developing economies depend on banking sector for all the financial transactions, be it government or corporate or even citizen. Banking sectors of many developing countries was recently liberalised. One such country is India. The Indian liberalisation took place due to the ineffectiveness of the banking sector. The liberalisation leads to cut throat competition. Post liberalisation major players from the banking sectors of developed economies also extended their geographical boundaries towards India. India with a good population and the massive development results in a good opportunity. In order to compete and survive in this competition there is a need of good foundation of customers who are loyal to the bank. This group of customers can be gained through retention programs. Customer retention in Indian banking sector is proving vital with time. There are recent problems like the financial recession, where the banks can rely only on these customers. Many banks in the Indian sector have already experienced the importance of customer retention and are improving in the customer retention activities by increased investments. The most important factor of any firm is the customer. Without customers, a firm cannot do business, as they are the end users of the products. Peter Drucker in his book The Practice of Management has stated that, ‘the customer is the force who decides the business, the production, and the profitability of the firm (Parasuraman et al., 2006) In today’s world customers are not just local but they are global, companies in this era do not just concentrate on the local or host country markets but also the cross border business. This revolution is due to the massive development in the field of communication, technologies, privatisation and deregulations in the economies. This has not just expanded the markets but also has increased the competition. The competition is intense even for the survival, and this can be met up by only having good customer relationship. The work does not stop at acquiring customers. The real efforts starts after the customer has been acquired, i t is crucial for a company to offer them unique products and maintain a friendly relationship and proper communication channel with the customers in order to make sure that the business is not lost. Businesses use the tool of CRM (Customer Relationship Management) to retain their customers in today’s business. CRM is a process in which companies identify its profitable customers and then shapes its interaction with the customers in a way that increases the current and future prospective of business. (Bejou et al., 2006) This sector is facing rapid changes as a result of the economic reform brought about by the Government of India a decade ago (Kamath et al., 2003) This reform is a result of inefficient way of working in the banking systems (Turner and Arun, 2003).As a result of this everything in relation to banking is changing, right from the ownership pat terns, the funding its cost and availability to the prospects of earning. There is a big change in the type of services offered. The change in the interest rates has also fluctuating, as there is a reduction in the spread of the currency, security and loans (Kamath et al., 2003).The reform programs also includes the implementation of a prudential approach to bank regulation, which focuses on minimum capital adequacy requirements and supervisory control via on-site and offsite monitoring (Turner and Arun, 2003). Apart from all these the banking regulators in India are struggling not because of the slow failure of Indian banks but also due to the r apid growth of the sector. As there is a rapid growth in the Indian banks lending pat tern. Apart from this there is a continued increase in the consumer credit card sector. The growth of the Indian companies, their expansion and overseas acquisition is resulting in the rapid growth of corporate banking. The next sect ion is the investment banking which is also increasing at a higher pace. These things are resulting in more and more demand for banking products. Banks like ICICI has been growing at very rapid face. Its profit growth in the year ended March 2007 is 22% (Bukoveczky, 2007). There is massive change in this sector in regards to the development caused due to the change or advancement of technology, which has also erased the traditional boundaries of banking and also increased the business geographically. Not only the companies but also the governments are seeking better banking services for their organisational efficiency. In spite of al l the most profitable and the major business for these banks are the Indian consumers. The change in the income levels and the cultural change, in regards to westernised lifestyle are increasing day by day. Indian consumers seek more and more finance and are generate more asset creation. This has lead to massive growth in the Indian retail-banking sector. The backbone to serve all these segment of customers is a strong back up of technologies. This offers the bank convenience in managing the retail, corporate and government clients efficiently and effectively (Kamath et al., 2003). In some Indian commercial banks like ICIC I, Bank of India the stress is more on relationship building with the existing customers. Bank of India advertises as their main mission is to build relationship beyond banking (Bank of India, 2003). Thus in this excessive competition in the banking sector is seen increasing day by day with the advent of various foreign banks like the Duetche, Barclays have brought about a revolution in the customer service, since then not only creation of customer but also retention of customer through customer relationship models have taken pace (Sureshchander, Rajendran and Anantharaman, 2003) Customer retention is a structure of act ions carried out by a firm to augment their process, depending upon the positive position of the customers that result in success through customer purchase. Another definition for customer retentions stresses more on the firm’s commitment in case of customer retention. The companies’ processes should enhance, the constructive outline to shape the behaviour of the customers with the existing pat terns keeping the future objectives of the customers mind set of business with the firm. This is to establish the future relationship with the customer. The banking growth became the heart of the economical growth in India (Prasad, Bhide and Ghosh, 2002).These reform brought a massive growth in this sector and also increased the competition by two fold, this has also brought about a huge pressure to the Indian banking sector (Pauchant and Roux-Dufort, 1993). Bibliography Bank of India (2003) Bank of India, 1 December, [Online], Available:  Ã‚   HYPERLINK bankofindia.com/  Ã‚   bankofindia.com/   [12 April 2011]. Bejou, D., Ramaseshan, B., Jain, S.C., Mason, C. and Pancras, J. (2006) Issues and Perspective in Global Customer Relation Management, Journal of Service Research, vol. 9, no. 2, pp. 195-207. Bukoveczky, E. (2007) Banking on Indias Continued Growth (IBN), Regioanl Business News. Kamath, K.V., Kohli, S.S., Shenoy, P.S., Kumar, R., Naik, R.M., Kuppuwamy, P.T. and Ravichandran, N. (2003) Indian Banking Sector: Challenges and Oppurtunities, COLLOQUIUM, vol. 28, no. 3. Parasuraman, A., Shah, D., Rust, R.T., Staelin, R. and Day, G.S. (2006) The Path to Customer Centricity, Journal of Service Research, vol. 9, no. 2, pp. 113-124. Pauchant, T.C. and Roux-Dufort, C. (1993) Rumors and Crises : a case study in the banking industry, Organization Environment, vol. 7, no. 3, September, pp. 231-251. Prasad, A., Bhide, M.G. and Ghosh, S. (2002) Banking Sector Reforms: A Critical Overview, Economic and Political Weekly, vol. 37, no. 5, February, pp. 2-8. Sureshchander, G.S., Rajendran, C. and Anantharaman, R. (2003) Customer Perception of Total Quality Service in the Banking Sector of a Developing Economy A Critical Analysis, The Internatioanl Journal of Bank Marketing, vol. 21, no. 5, pp. 233-242. Turner, J.D. and Arun, T.G. (2003) Finacial Sector Refor and Corporate Government of Bank in Developing Ecomies: The Indian Experience, South Asia Economic Journal, vol. 4, no. 2, pp. 188-204. Developed and developing economies depend on banking sector for all the financial transactions Introduction Developed and developing economies depend on banking sector for all the financial transactions IntroductionReferencesRelated Introduction Developed and developing economies depend on banking sector for all the financial transactions, be it government or corporate or even citizen. Banking sectors of many developing countries was recently liberalised. One such country is India. The Indian liberalisation took place due to the ineffectiveness of the banking sector. The liberalisation leads to cut throat competition. India has a huge population and the massive development results in opportunity. In order to compete and survive in this competition there is a need for a strong concrete base with loyal customers. This group of customers can be gained through retention programs. Customer retention in Indian banking sector is proving vital with time. There are recent problems like the financial recession, where the banks can rely only on these customers. Many banks in the Indian sector have already experienced the importance of customer retention and are improving in the customer retention activities by increased investments. Ba nk of India was the 1st bank to introduce the 1st online banking facility to more than 100-Thousand customers. The most important factor of any firm is the customer. Without customers, a firm cannot do business, as they are the end users of the products. Peter Drucker in his book The Practice of Management has stated that, ‘the customer is the force who decides the business, the production, and the profitability of the firm (Parasuraman et al., 2006). In today’s world customers are regarded as the king with the status equal to The God. They are not just local but they are all over the world. Banking companies in this era do not just concentrate on the local or host country markets but also the cross border business. For instance ICICI has 25% of its investors who are NRI (ICICI Bank Ltd., 1999). This revolution is due to the major change and development in the field of communication, technologies, privatisation and deregulations in the economies.   As a result of this there is a creation of new market and also rise to competition. The competition is intense even for the survival, and this can be met up by only having good customer relationship. The work does not stop at acquiring customers. The real efforts starts after the customer has been acquired, it is crucial for a company to offer them unique products and maintain a friendly relationship and proper communication channel with the customers in order to make sure that the business is not lost. A healthy and long term business relation will provide a great benefit to banks. It is less costly to maintain any relationship with any existing customer. At the same time, a loyal customer will also gain much more benefits in return such as low rate of interest on loans and credit cards. Businesses use the tool of CRM (Customer Relationship Management) to retain their customers in today’s business. According to Bejou et al, CRM is a process in which companies identify its profitable customers and then shapes its interaction with the customers in a way that increases the current and future prospective of business. (Bejou et al., 2006). The Banking sector is facing rapid changes as a result of the economic reform brought about by the Government of India a decade ago (Kamath et al., 2003). This reform is a result of inefficient way of working in the banking systems (Turner and Arun, 2003). As a result of this everything in relation to banking is changing, right from the ownership patterns, the funding its cost and availability to the prospects of earning. There is a big change in the type of services offered. The reform program also includes the implementation of a prudential approach to bank regulation, which focuses on minimum capital adequacy requirements and supervisory control via on-site and offsite monitoring (Turner and Arun, 2003). Thus there is a feel of control of power, this is a post-modernist view. Apart from all these the banking regulators in India are struggling not because of the slow failure of Indian banks but also due to the rapid growth of the sector. As there is a rapid growth in the Indian ban ks lending pattern. Apart from this there is a continued increase in the consumer credit card sector. The growth of the Indian companies, their expansion and overseas acquisition is resulting in the rapid growth of corporate banking. The next section is the investment banking which is also increasing at a higher pace. These things are resulting in more and more demand for banking products. Banks like ICICI has been growing at very rapid face. Its profit growth in the year ended March 2007 is 22% (Bukoveczky, 2007). There is massive change in this sector in regards to the development caused due to the change or advancement of technology, which has also erased the traditional boundaries of banking and also increased the business geographically. For instance, due to the net banking facilities a customer can view and print its account statement at home and also transfer the money at the same time. There is no need to physically go at the bank. Not only the companies but also the governments are seeking better banking services for their organisational efficiency. SBI has the largest ATM machines; in 1994 it had 200 which rose to 3400 in 2004 (Joydeep and Renny, 2005). The change in the income levels and the cultural change, in regards to westernised lifestyle are increasing day by day. Indian consumers seek more and more finance and are generate more asset creation. This has lead to massive growth in the Indian retail-banking sector. The backbone to serve all these segment of customers is a strong b ack up of technologies. This offers the bank convenience in managing the retail, corporate and government clients efficiently and effectively (Kamath et al., 2003). In some Indian commercial banks like ICICI, Bank of India the stress is more on relationship building with the existing customers. Bank of India advertises as their main mission is to build relationship beyond banking (Bank of India, 2003). Thus in this excessive competition in the banking sector is seen increasing day by day with the advent of various foreign banks like the Duetche, Barclays have brought about a revolution in the customer service, since then not only creation of customer but also retention of customer through customer relationship models have taken pace (Sureshchander, Rajendran and Anantharaman, 2003). Customer retention is a structure of act ions carried out by a firm to augment their process, depending upon the positive position of the customers that result in success through customer purchase. Another definition for customer retentions stresses more on the firm’s commitment in case of customer retention. The companies’ processes should enhance, the constructive outline to shape the behaviour of the customers with the existing pat terns keeping the future objectives of the customers mind set of business with the firm. This is to establish the future relationship with the customer. The banking growth became the heart of the economical growth in India (Prasad, Bhide and Ghosh, 2002).These reform brought a massive growth in this sector and also increased the competition by two fold, this has also brought about a huge pressure to the Indian banking sector (Pauchant and Roux-Dufort, 1993). References Bank of India (2003) Bank of India, 1 December, [Online], Available:   HYPERLINK bankofindia.com/ bankofindia.com/   [12 April 2011]. Bejou, D., Ramaseshan, B., Jain, S.C., Mason, C. and Pancras, J. (2006) Issues and Perspective in Global Customer Relation Management, Journal of Service Research, vol. 9, no. 2, pp. 195-207. Bryman, A. and Bell, E. (2003) Business Research Methods, 1st edition, Oxford University Press. Bukoveczky, E. (2007) Banking on Indias Continued Growth (IBN), Regioanl Business News. ICICI Bank Ltd. (1999) Sixth Annual Report, Mumbai, India. Joydeep, S. and Renny, T. (2005) What Indian consumer want from bank, 2005th edition, India: McKinsey. Kamath, K.V., Kohli, S.S., Shenoy, P.S., Kumar, R., Naik, R.M., Kuppuwamy, P.T. and Ravichandran, N. (2003) Indian Banking Sector: Challenges and Oppurtunities, COLLOQUIUM, vol. 28, no. 3. Parasuraman, A., Shah, D., Rust, R.T., Staelin, R. and Day, G.S. (2006) The Path to Customer Centricity, Journal of Service Research, vol. 9, no. 2, pp. 113-124. Pauchant, T.C. and Roux-Dufort, C. (1993) Rumors and Crises : a case study in the banking industry, Organization Environment, vol. 7, no. 3, September, pp. 231-251. Prasad, A., Bhide, M.G. and Ghosh, S. (2002) Banking Sector Reforms: A Critical Overview, Economic and Political Weekly, vol. 37, no. 5, February, pp. 2-8. Sureshchander, G.S., Rajendran, C. and Anantharaman, R. (2003) Customer Perception of Total Quality Service in the Banking Sector of a Developing Economy A Critical Analysis, The Internatioanl Journal of Bank Marketing, vol. 21, no. 5, pp. 233-242. Turner, J.D. and Arun, T.G. (2003) Finacial Sector Refor and Corporate Government of Bank in Developing Ecomies: The Indian Experience, South Asia Economic Journal, vol. 4, no. 2, pp. 188-204.

Wednesday, February 26, 2020

Autism 1 Assignment Example | Topics and Well Written Essays - 500 words

Autism 1 - Assignment Example Mostly, there are very many grey areas when it comes to applying ethics in corrective therapy for autistic students. The following discourse discusses the unethical nature of some of the techniques applied in schools to restrain autistic students. References are made to the video by Ross which was showcased on ABC News. The significant historical autism observation is that the disorder was unknown in ancient cultures. History has it that it impartially â€Å"appeared† approximately 65 years ago. It was observed that people with autism had difficulties in learning. In fact, such predicaments led to the establishment of Individuals with Disabilities Education Act (IDEA) which was in 1975. The act was intended to foster equal educational opportunities for persons with disabilities. States within the nation have varying regulations on the techniques used to manage autistic learners. School administrators, for instance, occasionally go overboard in restraining autistic students. In the videos by ABC news titled Deadly Discipline, an insightful look at the fate of autistic students and Death at School: Parents Protest Dangerous Discipline for Autistic, Disabled Kids the fate of the students at the learning institutions is revealed (Ross). An example is Andre, a student, who is subjected to an unethical therapy because of his condition. The therapy is for his alleged misbehaviours. In brief, certain schools apply unethical means of controlling their students. For instance, they use seclusion rooms for autistic students and at times they even employ aggressive physical therapy. This is wrong and should be discouraged. Autistic learners need a conducive environment since they are normal human beings. The extreme methods currently used in schools are unethical. Skin shock therapy as seen in the case of Andre in the ABC video is unethical. It is not right to subject one to 60 volts as a therapy procedure. The video even reveals a student stuffed in a duffle

Sunday, February 9, 2020

Finance Personal Statment Statement Example | Topics and Well Written Essays - 500 words

Finance Statment - Personal Statement Example I am motivated to beat the odds and change the Saudi Arabia culture in order to open the doors to female workers to aspire higher professional goals. I want to join your program for several reasons. One of my career goals is to pursue a career in teaching in the future. Most universities require its professor’s to hold PhD degrees. During the first year of the program I hope to get acquainted with the faculty and sharpened my research skills in order to select a good topic for my thesis. I am very passionate about finance. In high school I started following local and international stock markets and reading the financial page of the newspaper. A few years later once the internet arrived at my country I had greater access to articles and financial news. I wanted to study finance at the university, but they did not teach it for girls at that time in Saudi and my parents did not allow me to study abroad for cultural reasons. This led me to choose accounting as my major. Accounting is often regarded as the cousin to finance since both practices are interrelated. I got married in my last year of college on October 2001 and had my first child in 2003 and my second in 2005. Since 2002 I was signing petitions to allow women to enter Saudi organization of certified public accountants so they can hold the Saudi CPA. Finally in 2004 the acceptance was granted. I am a goal oriented, assertive, self motivated, and a hard worker that is not afraid of a challenge. I am also ambitious, a good analyzer, team player, and a great leader. I am aware of the impotents of self development. I have attended several workshops on the subject. In the latest which was about women leadership, the presenter asked what about the main challenges Saudi women faced while doing their dissertation. I thought a professional women network could be the solution. I took the initiative and

Thursday, January 30, 2020

Classroom Observation and Reflection Paper Essay Example for Free

Classroom Observation and Reflection Paper Essay Curriculum Constr. and Assessment: Reading and Language Arts, I had the opportunity to not only observe but teach a lesson that I created for Mrs. Watsons Class at Little Rascals Daycare and Afterschool Program. Throughout this paper I will reflect on my lesson plan experience. First, I introduced the concept of letter blends to the students. I explained to the students that letter blends can be at the beginning, middle, or end of a word to make specific sounds. I then explained to the students that I was going to be teaching them beginning letter blends. I went n to explain to the students that since there were several beginning letter blends that I chose five to teach about In the lesson. The blends that I chose were dr, n, bl, gl, and Ch. I went over each beginning letter blend, demonstrated the sound each make and provided several examples for each letter blend for the students. Next, I gave the students an opportunity to participate In the lesson. I held up picture flashcards that had different objects on them. The students had to raise their hands and tell me what the object was and the letter blend for that object. I repeated this process until ach student in the class had a chance to participate. Once we finished, I answered any questions or concerns the student had. I noticed that the students were actively engaged in the lesson and seemed to have really enjoyed. Most of all they seemed to have understood the lesson with ease. Lastly, the students were given a cut and paste blending worksheet to complete. The worksheet had 1 5 different picture objects and letter blends on it. The students had to color (if they wanted to), cut, and paste the correct picture to its letter blend. Once the students finished the worksheet we went over it as a class. Again, I answered any last questions or concerns and wrapped up the lesson. In conclusion, this was my very first time teaching a lesson. I have done several lesson plans before but never had to actually teach them. I believe the lesson went pretty good. The teacher and the students were both very welcoming and provided positive feedback. Although the lesson went well, the one thing I would change if I had to do it all over again would be to pick two or three blends at a time to teach instead of all five. Sometimes when a lot of information is thrown at the students it makes it harder to understand.

Wednesday, January 22, 2020

The Theme of Change in Madame Bovary Essay -- Madame Bovary Essays

The Theme of Change in Madame Bovary      Ã‚  Ã‚   Change is a central theme in the novel Madame Bovary, by Gustave Flaubert, and is key to understanding the character of Emma Bovary. Through parallel events the reader comes to realize that Emma's need for change is the result of the influence her early life had upon her. At the convent Emma is left to develop into an extreme romantic with high hopes for excitement and dreams of sensuous pleasures that will never be fulfilled. Thus, when life refuses to conform to her romantic notions Emma alternates between various activities in her constant search for a way to consummate her romantic longings.       As a young girl from the country Emma is placed into a convent in the city. Here Emma develops and receives nourishment for her already sentimental soul. She looks upon "copper crosses," the "sick lamb" and the "mystic ...altar" with the vigor of a scholar on a quest for knowledge. She listens intently "to the sonorous lamentation of romantic melancholy" which "awakened unexpected joys within her." Emma, being isolated from the outside world, is left alone to develop her capricious dreams that she reads about in novels, gaining the hope of someday fulfilling these romantic and passionate desires. Emma devours books that involve "romantic woes, oaths, sobs, tears and kisses...gentlemen brave as lions, gentle as lambs" and always "impossibly virtuous."       Due to Emma's isolation from everyday living she develops the need for excitement and as a result cannot endure her own married life. Life with Charles simply does not fit the fictionalized accounts she reads of. Thus Emma turns to the comforts of adultery and when passion is not readily available she will resor... ...t look on Leon realistically without seeing all his human imperfections. In which case she soon tires of him, as he does her. As her relationship with Leon progresses she also comes to understand that the lover she dreams of is a "man whose worldly existence [is] impossible."    As the result of her childhood Emma Bovary spends her entire life in an attempt to escape her middle-class existence by dreams, love affairs and false pretensions. Emma constantly changes her activities, her surroundings and her love situations in a desperate attempt to grasp the fairy tales she entombed in her soul as a child. Although she longed for the superficial and materialistic Emma Bovary was one who ended her life without ever compromising her vision of something greater than she.    Flaubert, Gustav. Madame Bovary (Lowell Bair, trans.). New York: Bantam Books 1996   

Tuesday, January 14, 2020

Team to Achieve Milennium

CASE STUDY ANALYSIS OF: USING TEAMS to ACHIEVE MILLENNIUM DEVELOPMENT GOALS CASE STUDY FOR HCA 6225-01 California State University East Bay – Hayward 02/21/13 1. One feature of the team in this case is frequent turnover among team members. How might turnover among team members affect team performance? What approaches can team leaders to take to minimize potential negative impacts of turnover and gain advantages, if any? Employee/team member turnover may be mostly a negative issue, yet it can become positive if only controlled by the organization correctly and appropriately.Turnover is often utilized as an indicator of the organization performance and it can easily be observed negatively towards the organization’s efficiency and effectiveness. Also, turnover is a natural outcome of an organization which is why it has to be kept to a minimum. In order to minimize the impact of turnover is to first address and understand the issue and cause of the turnover. The purpose of knowing is to raise alertness as to investigate for the â€Å"why†.Once the organization finds out the reasons and cause of turnover, there are variety of actions that the organizations and leadership can execute in order to prevent the effects and impacts of turnover. By ensuring that management learns the cause of turnover and act accordingly, turnover may be reduces or controlled. Lyman Coleman (1989) offers ideas on how to correct and prevent turnovers. His recommendation includes institution of exit interviews and other methods of finding reasons for people turnover. Also the following: * Get involved in finding our the cause of turnover Bring attention to bottom line figures and how turnover affects everyone * Have an open door policy style of managing to allow members to comment on what might be bothering them about their job and roles. * Realize there is more that one problem and pay attention to all. Stay alert * Execute periodic audits of job satisfaction * Have str ict hiring standards * Develop and constant training strategies * Conduct member meetings One of the best recommendation is to have open door policy that will allows the team leaders/organization to hear of issues prior to escalating.Finding and learning about the member job satisfaction and exhaustion early can eliminate turnover. But on the other hand, turnover can be beneficial to the organization by learning which team member to elimination/terminating poor performances that affect the organizations performance, this allowing for internal promotion and hiring new team members with innovative ideas. New team members can often bring positive input into the organization that can help handle turnover (Cintron, p4) In class lectures, team characteristics are discuss which are the following: * Team size, composition, and diversity: Too few or too many members may reduce performance * Diversity affects way individuals perceive each other and how well they work together * Status differe nces: * May motivate others or act as source of conflict and tension * Psychological safety * Perceptions about consequences of interpersonal risks in work environment * Team norms * Standard shared by team members regulating member behavior * Team cohesiveness * Extent members are committed to group task As a result it will follow into the model of team effectiveness. (HCA 6225, CH5) 2.Consumers or patients are sometimes involved in quality improvement teams, but in this role, they may feel that their voices are unimportant or that participation is symbolic rather than substantive. Do you think that consumers should be involved in the improvement teams in this case? Why or why not? If consumer involved, how can team leaders and members most effectively utilize their knowledge and insights? Consumers or patients can play an important role in shaping managed care by expressing their voice on issues; by participating in governance, management or otherwise; through representatives; or by some combination of these.So I suggest yes that they should be involve on the team improvement teams. Their Participation refers to active involvement on implementation. They can participate in oversight, governance, operations, opinion surveys, and complaints. Also according to Rodwin, the aims of early Health Maintenance Organizations (HMOs) parallel those of consumer/ patient movements. Managed care offers many benefits. It can increase access to primary and preventive care (with minimal or no out of pocket costs). It can also monitor and improve the practices of physicians and other health care providers and coordinate and rationalize the services of specialists.It can also control spending. Consumer involvement can put managers in touch with the experience and desires of customers. It can provide balance and perspective. Although they are being part of the team performance, their voice should be limited and watch over. Consumer voice, participation and representation program s, however, need to be viewed critically because they might demand too many services and can become divided and polarize issues, leading to increased conflict. So therefore, future challenge is to foster balanced, appropriate and effective use of consumer voice. 3.Even when team improvement efforts achieve change, the sustainability of change remains a pervasive challenge. In fact, sustainability of the teams may be problematic. What are the particular obstacles to sustaining the improvements achieved by teams in this case? Similarly, what factors might lead to the dissolution of the improvement teams over time? As a team leader, what strategic might be used to sustain change and to uphold the vitality of the team over time? Although teams have the capability to boost productivity and improve quality, they can also have the potential to increase costs and stress.As a result it can lead to lack of communication and motivation that can lead to the dissolution of the improvement of the teams over time. Team leadership should have skills pertaining to conflict resolution, overcoming communication obstacles, and effective structure techniques. Understanding the five stages of team development, which are the following: Stage 1: Forming In the Forming stage, personal relations are characterized by dependence. Group members rely on safe, patterned behavior and look to the group leader for guidance and direction.Group members have a desire for acceptance by the group and a need to know that the group is safe. They set about gathering impressions and data about the similarities and differences among them and forming preferences for future subgrouping. Rules of behavior seem to be to keep things simple and to avoid controversy. Serious topics and feelings are avoided. The major task functions also concern orientation. Members attempt to become oriented to the tasks as well as to one another. Discussion centers around defining the scope of the task, how to approach it, an d similar concerns.To grow from this stage to the next, each member must relinquish the comfort of non-threatening topics and risk the possibility of conflict. Stage 2: Storming The next stage, called Storming, is characterized by competition and conflict in the personal- relations dimension an organization in the task-functions dimension. As the group members attempt to organize for the task, conflict inevitably results in their personal relations. Individuals have to bend and mold their feelings, ideas, attitudes, and beliefs to suit the group organization.Because of â€Å"fear of exposure† or â€Å"fear of failure,† there will be an increased desire for structural clarification and commitment. Although conflicts may or may not surface as group issues, they do exist. Questions will arise about who is going to be responsible for what, what the rules are, what the reward system is, and what criteria for evaluation are. These reflect conflicts over leadership, structure , power, and authority. There may be wide swings in members’ behavior based on emerging issues of competition and hostilities.Because of the discomfort generated during this stage, some members may remain completely silent while others attempt to dominate. In order to progress to the next stage, group members must move from a â€Å"testing and proving† mentality to a problem-solving mentality. The most important trait in helping groups to move on to the next stage seems to be the ability to listen. Stage 3: Norming In the Norming stage, interpersonal relations are characterized by cohesion. Group members are engaged in active acknowledgment of all members’ contributions, community building and maintenance, and solving of group issues.Members are willing to change their preconceived ideas or opinions on the basis of facts presented by other members, and they actively ask questions of one another. Leadership is shared, and cliques dissolve. When members begin to k now-and identify with-one another, the level of trust in their personal relations contributes to the development of group cohesion. It is during this stage of development (assuming the group gets this far) that people begin to experience a sense of group belonging and a feeling of relief as a result of resolving interpersonal conflicts.The major task function of stage three is the data flow between group members: They share feelings and ideas, solicit and give feedback to one another, and explore actions related to the task. Creativity is high. If this stage of data flow and cohesion is attained by the group members, their interactions are characterized by openness and sharing of information on both a personal and task level. They feel good about being part of an effective group. The major drawback of the norming stage is that members may begin to fear the inevitable future breakup of the group; they may resist change of any sort.Stage 4: Performing The Performing stage is not reach ed by all groups. If group members are able to evolve to stage four, their capacity, range, and depth of personal relations expand to true interdependence. In this stage, people can work independently, in subgroups, or as a total unit with equal facility. Their roles and authorities dynamically adjust to the changing needs of the group and individuals. Stage four is marked by interdependence in personal relations and problem solving in the realm of task functions. By now, the group should be most productive.Individual members have become self-assuring, and the need for group approval is past. Members are both highly task oriented and highly people oriented. There is unity: group identity is complete, group morale is high, and group loyalty is intense. The task function becomes genuine problem solving, leading toward optimal solutions and optimum group development. There is support for experimentation in solving problems and an emphasis on achievement. The overall goal is productivit y through problem solving and work. Stage 5: AdjourningThe final stage, Adjourning, involves the termination of task behaviors and disengagement from relationships. A planned conclusion usually includes recognition for participation and achievement and an opportunity for members to say personal goodbyes. Concluding a group can create some apprehension – in effect, a minor crisis. The termination of the group is a regressive movement from giving up control to giving up inclusion in the group. The most effective interventions in this stage are those that facilitate task termination and the disengagement process. Reference: Burns, L. Bradley, E. , and Weiner, B. (2012). Shortell & Kaluzny's Health Care Management: Organization Design ; Behavior, (6th Edition), Clifton Park, New York: Delmar Cengage Learning. Cintron, Rene. Employee Turnover: Causes, Effects, and Prevention. Retrieved on February 09, 2013 from www. renecintron. com/files/Employee_Turnover. doc Coleman, L. G (1989 , December 4) Human Resources Management: An Experimental Approach )2nd custom edition) Upper Saddle River, NJ Prentice Hall. HCA 6225-01. Chapter 05 powerpoint. Retrieved on February 08,2013 from https://bb. csueastbay. du/webapps/portal/frameset. jsp? tab_tab_group_id=_30_1;url=%2Fwebapps%2Fblackboard%2Fexecute%2Flauncher%3Ftype%3DCourse%26id%3D%20_396854_1%26url%3D Marc A. Rodwin, May 1998. Address comments to Marc A. Rodwin, Associate Professor, School of Public and Environmental Affairs, Indiana University, Bloomington, IN. 47405 Tuckman, B. (1965) Developmental Sequence in Small Groups. Psychological Bulletin, 63, 384-399.? Tuckman, B. ; Jensen, M. (1977) Stages of Small Group Development. Group and Organizational Studies, 2, 419- 427. http://www. drexel. edu/oca/l/tipsheets/Group_Development. pdf